Terms and Conditions

Last updated: 10/2025

1. Introduction

Welcome to Biowest USA, Inc. (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, www.biowestusa.com, and the purchase of any products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any of these Terms, you must not use our website or purchase our products.

2. Products and Use

Our products, including animal serum and related biological materials, are intended for laboratory, research, or manufacturing purposes only and are not for human or veterinary use. You are responsible for ensuring that the products are handled and used in accordance with all applicable laws, regulations, and safety standards.

3. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be made at the time of purchase through our approved payment methods. Prices are listed in U.S. dollars and may change without notice.

4. Shipping and Delivery

We ship products according to our Shipping Policy. Delivery times are estimates and not guaranteed. We are not liable for delays beyond our control, including carrier or customs delays.

5. Returns and Refunds

Due to the biological nature of our products, returns and refunds are generally not accepted unless there is a documented issue with product quality or shipment damage. Please contact us within [X] days of receipt for assistance.

6. Product Warranty and Disclaimer

All products are provided “as is” without any warranties, express or implied. We do not guarantee that the products will meet your specific requirements or that they are suitable for any particular purpose.

To the fullest extent permitted by law, we disclaim all liability for any loss, damage, or injury arising from the use or misuse of our products.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is our property or that of our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our prior written permission.

8. Limitation of Liability

We will not be liable for any indirect, incidental, special, or consequential damage arising from your use of the website or products, including but not limited to loss of data, revenue, or profits.

9. Indemnification

You agree to indemnify and hold harmless Biowest USA, Inc. and its affiliates from any claims, damages, or expenses arising from your misuse of the products or violation of these Terms.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Manatee County, Florida.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on our website with the effective date. Continued use of our website constitutes acceptance of the updated Terms.

12. Contact Information

For questions about these Terms, please contact us at: Biowest USA, Inc. 3135 Lakewood Ranch Blvd. STE 106 Bradenton, FL 34211 cs@biowestusa.com

(941) 538-6865